Frequently Asked Questions
General Questions
What makes KURU shoes unique?
KURU shoes are designed with patented technology that supports your natural stride, offering superior comfort and pain relief. Our focus is on foot health, combining innovative design with premium materials.
Where can I buy KURU shoes?
You can shop our full collection online at kuru-shoesshop.com. We offer a wide range of styles for men and women, all built for lasting comfort.
Do you offer international shipping?
Yes, we ship to select countries outside the U.S. Shipping costs and delivery times vary by destination. Check kuru-shoesshop.com for details.
Sizing & Fit
How do I find my correct size?
Our sizing guide at kuru-shoesshop.com provides detailed measurements. Most customers find their usual size fits well, but some styles may vary.
What if my shoes don’t fit?
We offer hassle-free exchanges. If your shoes aren’t the right fit, you can initiate an exchange through kuru-shoesshop.com.
Materials & Care
What are KURU shoes made of?
We use high-quality leather, breathable mesh, and durable outsoles. Each material is chosen for comfort, support, and longevity.
How should I clean my KURU shoes?
For leather styles, use a damp cloth. Mesh shoes can be spot-cleaned with mild soap. Avoid machine washing to preserve shoe integrity.
Returns & Warranty
What’s your return policy?
Unworn shoes can be returned within 30 days. Start your return at kuru-shoesshop.com for a refund or exchange.
Do KURU shoes come with a warranty?
Yes! We offer a limited warranty on manufacturing defects. Learn more at kuru-shoesshop.com.
Technology & Design
How does KURU technology work?
Our patented heel cup flexes with your foot, reducing impact and providing dynamic support. This design helps alleviate foot pain.
Are KURU shoes good for plantar fasciitis?
Many customers with plantar fasciitis report significant relief. Our arch support and cushioning are designed to reduce strain.
Orders & Shipping
How long does shipping take?
U.S. orders typically arrive within 3–7 business days. International delivery times vary.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking link via email.
For more details, visit kuru-shoesshop.com.